Owners of the Gentle Roller Wet Felting Machine will be given access to exclusive content pages as described below!

  • Owner's Manuals: in downloadable pdf's format.

  • Assembly and Key Component Videos: to take you step by step through the simple process of setting up and using your Gentle Roller.

  • Demonstration/Tutorial Videos: including a collection of 27 project videos with summarized key information and key notes on every video.

  • Gentle Roller Blog: where we keep additional project videos, Q and A's; and the latest information related to The Gentle Roller.

  • Gentle Roller Facebook Group: Access to this exclusive user group where you can ask other Gentle Roller users for tips, share photos of your creations, or contribute your knowledge for others.

We mostly sell online but we have a special offer for 'High Street" retailers to become part of the Gentle Roller team.

A customer asked recently what does an agent do? In simple terms, the role of the agent is to perform demonstrations, hold workshops, provide information, attend exhibitions, and generally promote The Gentle Roller in their region.

Whether customers deal directly through us or through an agent, all orders are placed on The Gentle Roller website. A distributor may carry stock for local deliveries but otherwise we despatch from China.

The Gentle Roller Company is still responsible for warranty and service issues but the agent will assist with those matters if required. With customers in Australia & New Zealand, USA & Canada, UK & Ireland, all through Europe and Eastern Europe, South America and Asia, you can rest assured we can deal with any contingency on any continent.

If you can navigate the website you may not need the assistance of an agent. If you want local support, guidance or information the nearest agent is there to help and support you.

All enquiries are welcome.

Contact us via email at: info@gentleroller.com.au

Head Office: 19 Emerald Lake Rd.

Emerald Vic 3782, Australia